16.1.18……….We understand that the technical issues that were being experienced with Tucasi Scopay yesterday have now been fully resolved, so online payments and topping up catering accounts should now all be working normally.
In an attempt to remove all cash and cheques from school, we are asking all parents/guardians to only use our e-payment system, Scopay, to pay for lunch, trips and all other school activities. If you use or plan to use the Dining facilities you will need to place funds into your account using our online payments provider which can be arranged online using their secure website. Online payments offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used has the highest internet security available.
You will be provided with a secure online account when your daughter starts at Hayesfield, which is activated using a unique set of activation codes. You will be prompted to change these and create your own secure Email and Password for future logins. Your daughter will also be issued with an identification card including her photograph. If your daughter mislays her identification card it will cost £1.00 to replace it. Please do not hesitate to contact the school if you have any problems.
Making a payment is straightforward and the online payments system holds an electronic record of your payments to view at a later date. No card details are stored in any part of the system. Once you have activated your account you can make online payments straight away. If you do not have a bank account/debit or credit card or do not have access to a computer please contact the school office to inquire about alternative payment options.
Your support by using our online payments system will help the school enormously.